Frequently Asked Questions

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Product

What are Kreva stick packs?

Kreva stick packs contain a smooth, powdered blend of nootropics, B vitamins, and creamy flavor. Just tear, pour, and stir into your coffee—no clumps, no mess. Each stick is designed to upgrade your coffee with enhanced focus, energy, and performance, at home or wherever you go.

Why Mix Nootropics + B Vitamins in my Coffee?

Nootropics elevate focus, clarity, and cognitive performance, while B vitamins ignite energy from within. Combined with coffee, they unlock an even higher level of mental and physical performance—so you can think sharper, move faster, and dominate your day.

Do Kreva stick packs require refrigeration?

No, Kreva stick packs don’t require refrigeration. For best quality, store them in a cool, dry place away from direct sunlight.

Can I use Kreva with my current creamer?

Kreva is designed to upgrade your coffee without the need for sugary or heavy creamers. However, if you prefer an extra creamy texture, you can absolutely pair Kreva with milk or your favorite creamer for a richer experience.

How is Kreva different from traditional coffee creamers?

Most creamers are packed with sugar and empty calories that lead to energy crashes. Kreva, on the other hand, is formulated with nootropics and B vitamins to fuel focus, clarity, and sustained energy—while delivering delicious flavors without the guilt.

Is Kreva safe to use while pregnant or nursing?

If you’re pregnant or nursing, it’s always best to check with your healthcare provider before using Kreva. They can help determine what’s right for you.

Shipping/Order Questions

What shipping options do you offer?

We ship via USPS, ensuring your order arrives quickly and reliably.

When will my Kreva order arrive?

Orders are processed within 1-2 business days. Once shipped, standard domestic delivery typically takes 5-7 business days to reach you.

Can I track my order?

Absolutely! As soon as your order ships, we’ll send you a tracking number via email so you can follow your package every step of the way.

What should I do if my order hasn’t arrived?

First, check your tracking information to see if there are any delays. If it’s still not there, reach out to us at support@krevalife.com, and we’ll be happy to help!

Do you offer free shipping?

Yes! We offer free shipping on all subscriptions and orders over $40

Can I change my shipping address after placing an order?

If you need to update your shipping address, contact us as soon as possible at support@krevalife.com. We’ll do our best to make the change before your order ships!

What should I do if my package arrives damaged?

If your package arrives damaged, snap a photo of the item and email us at support@krevalife.com. We’ll take care of the next steps to make it right.

Do you ship to PO Boxes or APO/FPO addresses?

Yes! We ship to PO Boxes and APO/FPO addresses within the U.S.

Do you ship internationally?

At this time, we only ship within the United States.

How do I return an item?

To start a return, check out our Return Policy on the website, or reach out to our customer support team—we’ll be happy to guide you through the process.

Can I get expedited shipping?

Not yet, but we work hard to process and ship your orders quickly so you can enjoy Kreva without the long wait.

What payment methods do you accept?

We accept all major credit cards, plus PayPal, Shop Pay, Apple Pay, and Google Pay. If using an express checkout option, double-check your billing and shipping details to ensure a smooth transaction.

Returns & Exchanges

Can I exchange my order for a different flavor?

Absolutely! If you’d like to swap your purchase for a different flavor, you have 30 days from your purchase date to request an exchange. Just reach out to us at support@krevalife.com, and we’ll be happy to help. Please note that exchanged items must be unopened and in their original packaging.

How do I return an item for a refund?

We want you to love Kreva, but if it’s not the right fit, we’ve got you covered. You have 30 days to return your purchase for a refund. To initiate a return, email us at support@krevalife.com with your order details.

Returning an item? Send any unopened packs to:
Kreva Returns
PO BOX
Miami, FL 33132

Once we receive your return, we’ll send you a confirmation email. If your refund is approved, the credit will be processed to your original payment method within a few business days.

Do you provide a return shipping label, or is return shipping my responsibility?

At this time, return shipping costs are the customer’s responsibility. If you need assistance with the return process, reach out to us at support@krevalife.com, and we’ll be glad to help.

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